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Making Government Services Accessible: Digital Access for All

For decades, the public sector has worked diligently to create accessibility initiatives so their support can be available and optimized by everyone in the community. As technology has changed, so have the needs of individuals.

Putting the "Civil" in Civil Service

A local government whose tone and conduct are civil contributes to a healthy democracy. Participants who are civil are polite, courteous, respectful, honest, and reasonable.

The Best Bosses Don’t Manage. They Coach.

Coaching, rather than simply managing, your employees can have huge positive outcomes. This approach can improve your team’s performance, enhance their job satisfaction and confidence, and help them achieve their goals. Coaching also builds trust and increases employee retention rates.

Tips for Government Budgeting and Financial Management

A government’s budget plays numerous roles, from allocating resources among departments to planning for the future of the community. Create a balanced and sustainable budget by keeping these tips in mind.

Move Your Organization Forward Using Strategic Planning

In the public sector, strategic planning can help bring new policies to fruition, solve local issues, and produce results that respond to citizens’ needs. But what exactly does strategic planning entail?

Actualizing Inclusive Leadership.

Elevating the voices of employees and the commitment to creating an atmosphere of belonging in the workplace is vital to the success of teams and organizations in the public sector. These ideas are at the foundation of inclusive leadership. The incorporation of discussing needed improvements in…

Building a Stronger Community Through Collaboration and Team Building

Collaboration is essential to any organization, especially in the public sector, where funds, time, and resources are often limited.

Increasing Innovation Through Public Policy Networks

Today’s public sector faces growing challenges with globalization, technological shifts, and increasing complexity of policy issues. No single government sector can address all of these changing variables alone. To most effectively meet the goals of all organizations, cross-sectoral public policy…

Watchfulness is Key to Incorporating Artificial Intelligence in the Public Sector: Striking a Balance Between Efficiency and Responsibility

Artificial intelligence (AI) updates have entered our daily media streams and discussions. But variations of AI have been part of our lives for decades. Think about autocorrect for word processing, GPS, and automated customer service. AI systems make life easier, but the big question is what…

The Power of Professional Development on Career Progression

Most of the time, our work responsibilities are tracked like a checklist: this is what is required, that requirement has been met, check it off the list. There is a degree of satisfaction in that kind of accomplishment. As the public sector grows and adjusts to the needs of contemporary communities…

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Alex Terwilliger
Associate Director, Public Management Center
785-864-7029
alex.terwilliger@ku.edu