
Heartland Certified Public Manager® Annual Conference
Register today for the Heartland Certified Public Manager® Annual Conference set to take place on October 14 & 15, 2025 in Lawrence, KS at the Kansas Memorial Union.
Registration Now Open!Conference Overview
The U.S. public consistently reports that civility is essential to a functioning democracy. Yet incivility is (and historically has been) prevalent in political contexts. Public sector administrators encounter this incivility in ways big and small in their daily work. The increasing nationalization of local politics and rising mistrust and devaluation of public sector work create a challenging environment for the work CPM participants and alumni do. As the National CPM Consortium reminds us in our competencies, public sector leaders must manage the public trust through stewardship of public resources and contribute to the common good through accountability and transparency. Our conference will offer a new frame for that good work: narrative leadership.
Narrative leadership is a term being championed by Distinguished Professor Chris Koliba. In Professor Koliba’s usage, “narrative leadership”—aka storytelling—is the public administrator’s responsibility and best means to protect democratic norms and standards. Storytelling is a deeply human practice, and stories are inherently about social interactions and their consequences. Narrative leadership, then, is purposefully using stories to highlight and defend democratic values and community. Public administrators can do narrative leadership in many, many ways, including by:
- Appealing to tradition - “In our community, we have a long tradition of....”
- Highlighting times your community has come together across broad differences to address a shared issue.
- Finding opportunities to educate the community about how government works, how policies are formed, etc.
- Telling stories about times when your community was at its best.
The conference will feature two keynote presentations from faculty doing extensive work in these areas: Professor Ashley Muddiman and Distinguished Professor Chris Koliba. Then, we’ll dive into action with academic and practitioner breakouts. Our second morning will turn our focus to the capstone projects—including the ways many past projects have been great examples of narrative leadership in action.
Conference participants will further their understanding of the Public Service Focus CPM competency, and collectively, we will:
- Deepen our understanding the role of public administrators in carrying out the practices and values of democracy.
- Learn the concept of narrative leadership and practice creating statements to counter incivility in their domains.
- Learn additional tools and best practices to respond to incivility and rebuild trust in their communities.
Hotel reservation information:
We have arranged two hotel blocks for the conference. They are:
- The Oread
- This hotel is walking distance to the conference location.
- Here is the reservation link for the KU Public Management Center Room Block. Or call 785-843-1200 and let them know you are with the KU Public Management Center - Certified Public Manager Annual Conference. Must book by 9/13/25.
- The Eldridge
- This hotel is on Mass St. and convenient to all the restaurants etc. on that street. It is 1.1 miles from the conference location (but some of that is UP HILL.)
- Call the reservation line (785-749-5011) and refer to the “KU Public Management Center CPM Conference” for the room block. Must book by 9/16/25.
A note about parking:
Parking will be an extra expense at either hotel (and for the conference itself). You can park in the Oread garage for $20/night. You can park in the Vermont Street Parking Garage for the Eldridge. (Rates subject to change by city of Lawrence.) Parking for the conference will be available at the Mississippi St. Parking Garage next to the KU Memorial Union. The first hour is $1.75, and all subsequent hours are $1.50 (plus a per-transaction vendor fee if using an app).
Call for Proposals
We invite proposals for breakout sessions that explore the ways narrative leadership can be practiced, taught, or supported across the public sector. These presentations should feature practitioner perspectives—the people out there doing this work on a daily basis. Sessions may take the form of presentations, workshops, panels, or interactive roundtables.
Proposal topics may include (but are not limited to):
These may be full 45-minute presentations/discussions by themselves, or you can indicate that you’d like to be placed on a panel with others whose work shares a similar thread
- Stories of narrative leadership in public administration that you’ve implemented in your organization
- Strategies you’ve used for countering incivility in government or community settings
- Community projects you’ve led or contributed to that reflect democratic values or narrative leadership
- Tools you’ve used for rebuilding trust in public institutions
- Capstone project case studies that reflect democratic values or narrative leadership
For submission link or more information – Click Here. Submissions are due by June 20th, 2025!
Tentative conference schedule - explore this year's speakers here!
Tuesday, October 14, 2025 | Activity | ||
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8:30-9:00 am | Coffee/Light Breakfast and Mingling | ||
9:00-9:15 am | Welcome and Ice Breaker | ||
9:15-9:25 am | Introduction and Framing | ||
9:25-10:15 am | Incivility: The Lay of the Land with Professor Ashley Muddiman | ||
10:15-10:30 am | Break | ||
10:30-11:25 am | Beyond Voting: What Makes a Democracy a Democracy? with Distinguished Professor Chris Koliba | ||
11:20-11:35 am | Transition to Breakouts | ||
11:30-12:15 pm | Breakout Round #1 | ||
12:15-1:15 pm | Lunch (provided) | ||
1:15-2:00 pm | Breakout Round #2 | ||
2:00-2:10 pm | Transition | ||
2:10-2:55 pm | Breakout Round #3 | ||
2:55-3:10 pm | Break | ||
3:10-4:15 pm | Closing Plenary and Workshop: Applying Narrative Leadership | ||
4:15-4:30 pm | Logistics | ||
4:30-5:30 pm | Hotel Check In | Break | Transition | ||
5:30-7:00 pm | Social Event - DeBruce Center happy hour and games |
Wednesday, October 15, 2025 | Activity | ||
---|---|---|---|
8:30-9:00 am | Coffee/Light Breakfast and Mingling | ||
9:00-10:30 am | Alumni Capstone Highlights including Brandon Mills as 2024 Capstone Excellence Award Winner | ||
10:30-10:45 am | Break | ||
10:45-12:00 pm | Capstone Peer Review Feedback Circles / Alumni Small Group Meetings |