Public Service Leadership at All Levels

We believe that Public Service lies at the heart of democracy, and through intentional leadership training, we strengthen the organizations that serve our communities. This blog has been crafted to provide a platform for exploration, development, and growth, all the while ensuring access to the latest best practices and research.

Leadership and Management Information

Strategic Doing Graphic

Strategic Doing in Douglas, Wyoming: Bridging the Gap Between Ambition and Action

In today’s fast-paced world, strategic planning alone is insufficient to drive meaningful change. Organizations, especially at the municipal level, need to shift their focus from planning to doing. The City of Douglas, Wyoming, has embraced this approach with its Strategic Doing framework, which emphasizes collaboration, action, and continuous improvement. This article explores how Douglas is setting the groundwork for success by aligning its strategic goals with staff performance, focusing on

Strategies for Managing Organizational Crises

In times of a budget crisis, decisions must be made quickly and effectively. Some managers prefer to take immediate action based on their knowledge and instinct. But researchers found that bringing in middle managers who have expert knowledge leads to better outcomes.
Succession Planning

Developing Leaders Key to Succession Planning: Deliberate strategies prepare employees and organizations

It’s not unusual in the public sector for leaders within an organization to be passionate about their organizations and their organizations’ success. While people in these positions are focused on current objectives, it’s important to consider how they are supporting the organization’s future success. Succession planning for key positions outside senior leadership is essential.
Streetcar Graphic

Streetcars Drive Economic Development Transportation is often secondary motivation

Several midsized cities across the United States have pursued streetcar development in their urban cores in the last few years. As transportation development and support sources, such as the U.S. Department of Transportation, provide funding for streetcars, the objective seems to be transportation. But in addition, cities count on streetcars to drive economic development.