Public Service Leadership at All Levels

We believe that Public Service lies at the heart of democracy, and through intentional leadership training, we strengthen the organizations that serve our communities. This blog has been crafted to provide a platform for exploration, development, and growth, all the while ensuring access to the latest best practices and research.

Leadership and Management Information

2024 PMC participants

The five essential functions of leadership in high-performing organizations

High-performing organizations are not built by chance. They are built through intentional leadership that embraces five leadership functions that ensure sustained organizational success. These functions — strategic stakeholder value analysis, vision and values implementation, suprasystem integration, learning and renewal, and enabling and empowering — offer a comprehensive framework for building high-performance organizations.
Leading EDGE July 2024

Six Change Levers for High-Performing Public Organizations

Public organizations face the challenge of delivering exceptional results in complex and dynamic environments. To achieve this, high-performing organizations use six pivotal change levers: vision, strategy, values, structures, systems, and processes. These elements collectively create a resilient foundation for effective governance and impactful public service.
Emotion Management

Emotional Management and Workplace Success: Social Capital Affects Success in the Office

Even in an age when remote work is common, developing relationships in the workplace affects career success. A recent study by Nicole Humphrey, Ph.D., assistant professor in KU’s School of Public Affairs and Administration, showed personal interactions can be as beneficial to career success as timely and competent work product. In addition, race can affect the relationships between emotion management and social capital in the workplace.