Public Service Leadership at All Levels
We believe that Public Service lies at the heart of democracy, and through intentional leadership training, we strengthen the organizations that serve our communities. This blog has been crafted to provide a platform for exploration, development, and growth, all the while ensuring access to the latest best practices and research.
Leadership and Management Information
Six Change Levers for High-Performing Public Organizations
Public organizations face the challenge of delivering exceptional results in complex and dynamic environments. To achieve this, high-performing organizations use six pivotal change levers: vision, strategy, values, structures, systems, and processes. These elements collectively create a resilient foundation for effective governance and impactful public service.
Harnessing the Power of One-on-One Coaching
What is coaching? ...
Emotional Management and Workplace Success: Social Capital Affects Success in the Office
Even in an age when remote work is common, developing relationships in the workplace affects career success. A recent study by Nicole Humphrey, Ph.D., assistant professor in KU’s School of Public Affairs and Administration, showed personal interactions can be as beneficial to career success as timely and competent work product. In addition, race can affect the relationships between emotion management and social capital in the workplace.
Strategic Doing in Douglas, Wyoming: Bridging the Gap Between Ambition and Action
In today’s fast-paced world, strategic planning alone is insufficient to drive meaningful change. Organizations, especially at the municipal level, need to shift their focus from planning to doing. The City of Douglas, Wyoming, has embraced this approach with its Strategic Doing framework, which emphasizes collaboration, action, and continuous improvement. This article explores how Douglas is setting the groundwork for success by aligning its strategic goals with staff performance, focusing on