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Public organizations face the challenge of delivering exceptional results in complex and dynamic environments. To achieve this, high-performing organizations use six pivotal change levers: vision, strategy, values, structures, systems, and processes. These elements collectively create a resilient foundation for effective governance and impactful public service.
High-performing organizations are not built by chance. They are built through intentional leadership that embraces five leadership functions that ensure sustained organizational success. These functions — strategic stakeholder value analysis, vision and values implementation, suprasystem integration, learning and renewal, and enabling and empowering — offer a comprehensive framework for building high-performance organizations.